Terms of service

Welcome to NiharikaTextile.com. These Terms of Service govern your use of our website and services. By accessing or using our site, you agree to be bound by these terms.

1. General

  • This website is operated by Niharika Textile, based in Surat, Gujarat, India.

  • By visiting our site and/or purchasing something from us, you agree to follow these terms, including any additional policies or updates we post.

2. Product Information

  • We make every effort to display products as accurately as possible. However, colors may vary slightly due to device screen settings.

  • All products are subject to availability. We reserve the right to discontinue or modify any product at any time.

3. Orders & Payments

  • Once an order is placed, it cannot be canceled after it has been shipped.

  • We reserve the right to refuse or cancel any order at our discretion (e.g., incorrect pricing, fraud risk, etc.).

  • Payments must be made via secure and accepted payment methods (UPI, credit/debit cards, net banking, wallets, etc.).

4. Shipping & Delivery

  • Orders are shipped within 12–24 working hours and usually delivered in 5–7 business days.

  • Shipping details and tracking information will be sent via Email, SMS, or WhatsApp.

  • We are not liable for delays caused by courier partners, holidays, or external conditions.

5. Returns & Exchanges

  • Exchanges are accepted within 3 days of delivery, subject to terms outlined in our Return Policy.

  • No refunds are issued; only exchanges or store credit.

  • A mandatory unboxing video is required to process claims.

6. User Conduct

You agree not to use our site for:

  • Any unlawful or unauthorized purpose

  • Violating any laws or third-party rights

  • Uploading harmful code, spam, or interfering with site functionality

7. Privacy

Your personal data is handled according to our Privacy Policy. We are committed to protecting your information.

8. Modifications to the Terms

We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of our website after such changes implies your acceptance.

9. Contact Us

For questions about these Terms, please contact:

📧 Email: niharikatextileofficial@gmail.com
📱 WhatsApp: +91 80729 83876
📍 Address: Kalipul Gadhevaan Road, Rustampura, Saiyed Akberali Apt., Surat – 395002, Gujarat, India

Thank you for shopping with Niharika Textile – where tradition meets style.